Return Policy

At DVRNA, we understand that sometimes a product may not meet your expectations or may arrive damaged. That's why we have a hassle-free return policy in place to ensure your satisfaction.

If you are not completely satisfied with your purchase, you can return the item within 30 days of receiving it. We accept returns for any reason, whether you simply changed your mind or if the product arrived damaged.

To initiate a return, please contact our customer service team. They will guide you through the process and provide you with a return authorization number. This number is important as it helps us track your return and ensures a smooth process.

When returning an item, please make sure it is in its original condition and packaging. We recommend using a trackable shipping method to ensure that the item reaches us safely. Once we receive the returned item, our team will inspect it to ensure it meets the return criteria.

If the return is approved, we will issue a refund to your original payment method. Please note that it may take a few business days for the refund to appear in your account, depending on your bank or credit card provider.

For damaged or defective items, we may offer a replacement instead of a refund, subject to availability. Our customer service team will assist you in such cases and provide the necessary instructions.

If you have any questions or concerns regarding our return policy, please don't hesitate to contact us. We are here to assist you and ensure your shopping experience with DVRNA is nothing short of magical.